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Our Warranty

Feitian manufactures a range of plastic tubes / hoses, plastic coated cables and thermo-formed tubes / hoses / cables, and series of push to connector fittings.

Feitian aims to achieve the customer satisfaction at all times by providing a high quality, professional and efficient service. For this the Company continualy seeks to improve its Management Systems, products, processes and procedures by involving all employees, working closely with other interested parties in order to make sure that Feitian Products meet the negotiated requirements and where possible exceed the expectation of the customers.

Feitian warrants its products against defects of workmanship and/or material for 30 days from the date of sale. Feitian Company is not liable for consequential or other damages including, but not limited to personal injury, damage, loss, or any other expense directly or indirectly arising from the use of, or inability to use, its products either separately or in combination with other products. All other warranties expressed or implied, whether oral or written, including but not limited to warranties for fitness or merchantability for a particular purpose are expressly excluded.

Feitian encourages user testing, especially for manufacturers of products and/or devices used in food, drug and biological applications as regulations and criteria for certification of these products and/or devices vary widely. The responsibility for determining the validity and suitability of use of a Feitian product in any product or device application is that of the user. We will gladly provide samples for user testing.